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Consulting

Design your organisation for better communication

Our organisation's performance is determined by how well we communicate—within our team, with our customers and with our partners.

To improve performance, start by looking at your business’s design. Are you organised for communication?

Understood works with you to improve your design, so you communicate better and drive performance.

Organisational Design for Better Communi

Organisational Design for Communication

Five elements, working in concert with each other, make up an organisation’s design for communication:

  • Strategy

  • Structure

  • People

  • Processes

  • Systems

 

The combination of these factors determines the quality of the organisation’s communication and the limits of its performance.

 

Designing a business for communication considers all of these elements to make information flow efficiently within and outside the organisation.

WHAT PEOPLE SAY

CRAIG PURRY

VICE PRESIDENT 

GOVERNMENT BUSINESS ASIA PACIFIC

JET AVIATION

As part of our ongoing strategy to improve internal and external communications

with key customers, we connected with Understood Consulting Services to help.

Chris Huet worked with our team and our key customer stakeholders to review our program. His recommendations were spot on.

Chris's insight was exactly what we needed to hear and led to necessary changes to improve communication.

GROUP CAPTAIN JAMIE BOYD

DEPARTMENT OF DEFENCE

Chris was able to utilise his easy

rapport with our numerous stakeholders to extract sound insight into the communications challenges that confront my organisation and then facilitate real

activity towards resolution.